At We Got Designs, every product is custom-crafted to bring your vision to life. We stand by the quality of our designs and manufacturing. However, we recognize that problems can occur, and we’re here to assist you. Please review our Returns And Refunds Policy below.
By accessing and using our website, you consent to the practices outlined in our Returns And Refunds Policy. We recommend reviewing this Returns And Refunds Policy regularly to stay up-to-date with any changes. For further information on how we protect your personal data, please also check out our Privacy Policy and Terms & conditions.
If you receive a product that is damaged, defective, or contains a printing error caused by us, we’ll gladly replace it or offer a refund Ensuring Our Returns And Refunds Policy Terms. To qualify:
- Submit a claim within 30 days of delivery.
- Provide clear photos of the item showing the issue.
We’ll review your claim promptly and ensure a solution that leaves you satisfied.
To guarantee prompt resolution, please submit your claims within 30 days of product delivery. Claims beyond this period may not be eligible for review, As Mentioned In Our Terms & Conditions.
If you receive the wrong item or your order is incomplete, please contact us immediately. According to our Returns And Refunds Policy Terms, We will:
- Replace the incorrect item at no additional cost.
- Reship any missing items.
Since all our products are made to order, we cannot accept returns or exchanges for:
- Change of mind.
- Incorrect size selection.
- Custom design errors (e.g., spelling mistakes in your submitted text).
To avoid size-related issues, please consult our detailed size guide before placing your order.
While we ensure the highest quality standards, certain situations are not eligible for refunds or reprints:
- Low-Quality Designs: Claims for products with low-resolution or poorly formatted designs submitted by customers cannot be processed. Ensure your designs meet our quality requirements before submission.
- Minor Size Variations: A deviation of less than 1 inch from the provided size guide is within acceptable tolerance levels.
If your order is lost during transit:
- Contact us with your order details through the Contact Us page.
- We’ll work with the shipping provider to resolve the issue or reship your order free of charge.
To begin the process for a return, refund, or replacement, please follow these steps:
- Visit our Contact Us page.
- Fill out the form and provide the details of the issue.
- Upon getting a response from us, kindly provide us with:
– Images of the product received (if needed).
– A description of the issue.
– Your order number.
Our team will get in touch within 2 business days to offer the support you need Ensuring The Customer’s Satisfaction which is our top priority as in our Returns And Refunds Policy.
For orders with multiple defective items, please include the following when submitting your claim:
- A clear photo or video displaying all affected products together in one frame.
- Detailed descriptions of each issue to help us assess and resolve them efficiently.
Refunds will only be claimed in case of the following circumstances:
- Defective or damaged items.
- Incorrect or missing orders.
- Lost packages (if a replacement is not feasible).